Book with Confidence
We understand you may have questions or concerns about what we are doing to ensure we can continue to provide exceptional customer service at this time.
Our priority is your safety and comfort. Lux Charters has been awarded the Clean & Safe seal by Turismo de Portugal and is dedicated in delivering best health, hygiene and safety protocols to ensure the safety of guests and crew.
- Refund/Cancelation Policy – Cancel with a full refund within 24 hours of your charter.
- Buy Now, Enjoy Later, Gift Card Service – Take advantage of our discounted gift cards. This is our way to provide our guests booking flexibility while also offering them an incentive to come visit soon.
- Safety – Only your group of guests will be on board.
- Each yacht is cleaned, sanitized, and disinfected prior to every charter.
- A customer service team member will meet guests on arrival and show them directly to their yacht.
- All payments at the marina will be made via debit or credit card where possible to reduce the handling of cash and support hygienic practices.
- Disinfectant spray, hand wipes, and sanitizing products are all available onboard for our guests and crew.
- Galley inventory packed for Eco-friendly single use.
- Fresh clean towels provided for every charter group.
